Time: 1:28 I can not reply to emails. This is unacceptable. Browse; Login . i am now a former customer. I have not been able to use them, so I automatically open my bank account because I thought that I received the refund, but nothing. We have researched this matter and added thecoupon to the consumers advantage card. Wasn't willing to help and nor was her co-worker Sandy. Put prices on product instead of bar code or make sure bar code is right. Friday, august 26 i noticed tyson chicken tenders regularly $ 7.49 a bag for$ 5.99i picked one up and proceeded to checkout. Clearly irritated because I didn't have a loyalty card to self check out, she used hers only to raise her shoulders and arms at me telling me it's my money my loss because I didn't have one then after a few more calls from my register she proceeded to tell me " you know these machines are only for basket items" complaining I had too many items when there is clearly no sign that says other wise or anywhere for that matter. 2023 Trustpilot, Inc. All rights reserved. I would highly recommend shopping here. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! I wanted 2.5lbs There is no answer over the weekend, so when I get ready to start the fight again on Monday, I check my $100 cards and showing on my app one has a balance of $0 and the other has a balance of $2.28. Giant Eagle Maintenance and Repair Service Level Requirements Supplier Code of Conduct Customers Privacy Policy Terms of Use Notice of Pharmacy Privacy Practices Digital Millennium Copyright Act UPDATE: March 10, 2022 Early History. I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. Jan 26 2021 Your self check out is hardly a convenience. I always pump 30 gallons of fuel (their limit for a perks redemption). (being the thing that will keep me out of the store.a cashier was as sick as a dog. In fact I am going there tomorrow for my flu shot, and my Moderna Booster ouchWe even have a StarBucks inside our Giant Eagle I have been a loyal customer of Giant Eagle , SquirrelHill , Pittsburg , PA , since our UPMC days in the late 1980s . My family member luckily get only one 15 minus brake a day! I noticed I had an item that had to be removed from my bill. 22 reviews of Giant Eagle "Store's nice and clean, including the parking lot. It was for curbside pick up. [To assist us in bringing this matter to a close, we would like to know your view on the matter.] 1. refund or operable gift cards, Bought these yesterday and they are all soft, not crispy and all the packages in the store are just like the one I bought. File a complaint. Then i was told i needed to spend $30 in 1 trip and $150 in total for the month. Prices are lower and bags are plastic. I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. ADDITIONAL LINKS The rudeness of store associate and unwillingness to help. An item had part of the label ripped off of it which had the bar code on it. It was a gift for a friend who's car had been taken to the repair shop for an indefinite period of time. Get the food ad on the mailers. I purchased 3- $100 gift cards via the Giant Eagle App. " very flexible schedule, good management " (in 135 reviews) " I've worked at Giant Eagle a long time " (in 103 reviews) Cons. Working hours Thu 6:00 am - 10:00 pm Tue 6:00 am - 10:00 pm Wed 6:00 am - 10:00 pm . They run out of stuff and are not "authorized" to go replenish an item to make the customer happy. You're always welcome here In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. I explained to them my same situation, and they continued to harass me and discriminate. Ive had to cancel scripts and have them sent to other pharmacies as well on several different occasions. Basic understanding of Giant Eagle's Business System (GE's version of the Toyota Production System). Before the young man gave me the total, he asked me if I knew how much was on the June 16, 4 or 430ish pm heath Ohio You can use the phone app to let them know you are on your way. I immediately returned to Giant Eagle with the card and receipt and requested a replacement/refund. Giant Eagle service worst ever since Covid 19 started. I new package if and when they come into the store, I went through the car wash yesterday July 10, 2022 and the washer latched onto my drivers side mirror and ripped off the back of the mirror. According to our partners at TribLIVE.com, the grocery chain is expanding its partnership with Flashfood, an app that connects users to discounted food, in all stores. I spoke with three representatives at Columbia and spent over four hours on the phone, and this was their answer: This is actually about an experience my mother had with Giant Eagle. (419) 843-7296 182.32 mile. My family work there. everytime i go theirs always issues! It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. If I had a life or death required medication, I would be dead already unless I took additional action and went to a hospital, why you ask, because they don't bother authorizing anything. Although I very much appreciate a wheelchair that I can put my mother in (the only way she can shop) it has become dangerous. Of the others, I choose G.E. Every time I show up to pick one up they say I owe money and I say no you have to run it through two insurances when people have two insurances and they say oh. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I just don't understand how this could happen. Phone number +1 724-258-5011. The average employee at Giant Eagle makes $27,418 per year. So they make you think you must buy 4, but no, only one is enough. Is this your company? Please get rid of this person. Products used:Your customer service stinks. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and go bankrupt. As you can see by the pictures below, when there is weight in it, it does not close, I believe the frame is bent. I realize shop lifting is rampant but I am an honest person and have been shopping there a long time. 1. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. It has been a reoccurring issue monthly. I never got it and spent $212.13 i can see. I purchase gas food and liquor here often but honestly Im so mad that I will probably never return. Giant Eagle, Inc. Diesel Mechanic Review. 38 complaints closed in the last 12 months. Look at your competition! It's already been renovated so I guess bringing back products that are no longer sold. My prescription was not refilled. Our Team Members enjoy safe and friendly workplaces that offer several benefits plans specific to Giant Eagle stores, warehouses and business services group offices. Reviews There are no reviews yet. I went to Giant Eagle in Washington Pa for vaccines. You've lost sight of customer service. Giant Eagle, Inc. I hard few people pass out at car wash because cant have any Hi my name is Brittany Yaw my phone number is [protected]. When we cut into the cake that evening and served several pieces, people where complaining that they where eating a piece of what looked to be paper. I have been contacting them for several days now, and I feel like theyre giving me the runaround. I waited the 3 days, went back to the store to pick it up and was told it still did not arrive. Unfortunately when her friend went to use the card she accidentally scratched the pin number to hard rendering it unidentifiable. At the time he was picking up the prescription he presented a transferred prescription coupon entitling us to $15 off of groceries, which was suppose to be put on our Giant Eagle rewards card. Waited there another 10 minutes and was told it would be 30 to 45 minutes. When empty the cart basket closes. I purchased chicken salad Giant Eagle last night, 9-28-18. You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. No one has called me yet. this is very frustrating, inconvenient and time consuming. I would recommend reaching out to the party you received this card from to seek any potential reimbursement. show of laziness coming from the higher ups. Order was $20 more than what the original order placed indicated. International Association of Better Business Bureaus. I don't like the fact that you no longer mail sales papers and the fact that you no longer supply plastic bags I believe it's more of cost and profit issue than saving the environment. Not only is it not obvious to this pharmacy but its oblivious to them. View contact details and reviews for Giant Eagle Columbus at 6700 Hayden Run Rd, Hilliard, OH, or write a review. Category Food & Beverages. With the renovation that has taken place at the Rochester location (I don't mind utilizing the self check out) however, the staff are left to stand around and talk. Gain trust and grow your business with customer reviews. I have proof in black-and-white. What happened to integrity and company loyalty. Complaints: " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons Pros & Cons are excerpts from user reviews. So I went to the self-checkout, and there I was harassed by two other employees. Giant Eagle is currently offering a promotion of 3x perks for members and 5x perks for pros through April 17, 2022. Well guide you through the process. You sure have your priorities straight. Giant Eagle has been on the forefront of everything from racial profiling to falsely accusing shoppers of shoplifting. Delivery & Pickup Options - 16 reviews of Giant Eagle Supermarket "This is my local, neighborhood Giant Eagle. Observed Chicken breading room equipment, in deli area, with an accumulation of dirt, food residue, slime debris on floorracks shelves non-food contact surfaces. Claim your listing for free to respond to reviews, update your profile and manage your listing. And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission!UPDATE:Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. For your reference, details of the offer I reviewed appear below. I guess Heinen's will be my home store. I'm not expecting any compensation because I cannot provide the evidence, but I did want you to know about my disappointment. I was charged for this, but when I arrived I asked the curbside delivery driver to take them off my bill. If she was helping it would not be anyone to watch! I submitted a request for my pharmacy records months back and I havent received a call back or my records, no one is even replying or showing life that they exist. Decided to give GE another chance only to be disappointed again. Desired outcome: The next best thing would be some sort of response just so I know you are aware of my issue. Hello, Unfortunately COLUMBIA SPORTSWEAR has denied the refund. I can't help but to notice a 1 star for most of the reviews. 814-734-5036 Giant Eagle Pharmacy. Quick Look: Dead Rising 3: Operation Broken Eagle by Giant Bomb. Large croissants. First off, it took the guy 15 minutes to make 2 coffees, and we were the only people in the store. I did in multiple. Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. Weather or not she was a manager or a cashier she should have been helping due to the very large volume of people. somehow the fuel perks vanished . I was mentioning to the woman that was waiting on me of the experience and this Morgan came out of nowhere and was very direct and very nasty and said yes, and pointed to the employees in the pharmacy and was going on like this is all we have etc. Unknown, 2 Complaint(s) Giant Eagle Company. A multibillion dollar company has scammed a consumer out of $200 Desired outcome: I know it's hard to find workers but I'd rather stand in a long line with a WELL worker than get SICK! Even the cheapest of car wash. My desired outcome would be a refund, but since I don't have the receipt, that probably isn't possible. As outlined in the terms and conditions of our gift cards and merchandise credits, at times we take action on gift cards to offset losses caused by theft or fraud situations specifically linked to a particular card. . We use dedicated people and clever technology to safeguard our platform. Tell us what you think about Giant Eagle, Market District, GetGo, Giant Eagle Pharmacy or Curbside Pickup & Delivery and we'll give you free perks!

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